Frequently Asked Questions (FAQ)
📦 How long does delivery of my leather jacket take?
We process your order at Allsaints Leather within 1–2 business days. Subsequent shipping time is 4–7 business days.
Daily order cutoff: All orders received Monday through Saturday before 3:00 PM EST are processed on the same business day. You will automatically receive an email with tracking information once your order has shipped.
🔄 Doesn't fit? Here's how returns work
A leather jacket should fit comfortably and feel right. That's why we offer a voluntary 30-day return guarantee from the date you receive the item. Simply contact us for return instructions at info@allsaints-leather.com.
🇺🇸 Are there customs duties or import taxes?
For orders shipped within the United States, there are no customs duties. Any applicable taxes are calculated and displayed during checkout before you complete your purchase.
💳 What payment methods do you offer?
We offer the following secure payment methods: PayPal, Klarna, Shop Pay, Credit Card (Visa, Mastercard, American Express), and Apple Pay. Your transaction data is securely transmitted via SSL encryption.
Personal Service from Our Team
Service Hours: Monday to Saturday | 8:00 AM – 7:30 PM EST